How long will shipping take?
All orders are shipped within 5 to 7 days business days.

(Due to the pandemic shipping is a bit longer than expected). Wigs will take 3-6 days. Please allow 24-72 hours to receive your tracking number for your  bundles purchases. All notifications are sent to the purchaser's email.

What are the business hours?
Business hours are Tuesday thru Friday, 10am-5pm Saturday 9am-1pm EST.

Can I pick up my hair, or my online order, if I'm Local?
Yes, however there is a 2-hour minimum processing wait time. Once your order has been fulfilled, you'll receive a confirmation text or email.

What if my packages are stolen or lost?
We are not responsible for lost or stolen packages; all claims should be filed with the courier.


Can my items be returned?

Please be sure to review all product information including sizing and materials before completing your purchase.

How much will shipping? 
Once you have added your items to the cart, your shipping rate and state taxes will be added. Please be advised that state taxes and shipping rates vary.

How long will your Cambodian bundles last?
Our Cambodian extensions can last through multiple installs. 6 to 8 months if cared for properly.